Remote Customer Support Representative

Atlantic Group is seeking a Remote Customer Support Representative to join our growing team. In this role, you will assist customers by responding to inquiries, resolving issues, and providing exceptional service through phone, email, and chat channels. This position offers the flexibility of working from home while collaborating with a professional support team. Training and ongoing support will be provided to ensure your success. Key Responsibilities: Respond to customer inquiries via phone, email, and live chat Resolve customer concerns professionally and efficiently Maintain accurate records of customer interactions Escalate complex issues when necessary Follow company policies and customer service standards Meet performance and quality objectives